During Your Rental
If something breaks, if you have an accident, or if you need more time.
3 articles
If something breaks during your rentalFirst check if it's safe to continue. Document with photos. Contact us. Common scenarios — light, brake, tire, structural — with the right next step for each.
If you have an accidentPriority sequence: safety, 911 for injuries, police where required, document the scene, then contact us within 24 hours.
Extending your rentalHow to request more time, when extensions are easy or hard, what it costs, and what to do if we can't extend.